Center for College Success

The Center for College Success (CCS) at Northeast Alabama Community College offers free support services to help students succeed. Available resources include on-campus and online tutoring, Success Seminars, one-on-one advisement, the Path to Progress Self-Assessment, TimelyCare virtual mental health services, basic needs support, and student outreach.

Juliah Sanford
Director of Developmental Studies Support Programs & College Retention
(256) 638-4418 Ext. 2257
sanfordj@nacc.edu

Support Programs

Community Resource Fair

During the Fall and Spring semesters, NACC hosts a Mustang Community Resource Fair. Community agencies from all across Jackson and DeKalb Counties come together to share helpful information with students, faculty, staff, and community members. This event promotes awareness of the many services that are available in the community including food services, clothing resources, housing and shelter, childcare, healthcare, counseling services, senior care, crisis and emergency services, transportation, education, and employment. For more information about local community resources, please visit the Community Resource Directory page.

Student Resource Room

NACC has established a Student Resource Room on campus in the Student Center, Room 103. Equipped with a microwave, refrigerator, and an open pantry, this room is designated to be a free resource for NACC students. The Student Resource Room is also stocked with “grab and go” food items, hygiene products, and basic office supplies.

Student Outreach

An early intervention process is also in place to reach out to college students who are not attending classes or who are behind in their studies. Instructors use the SAGE retention system to make referrals multiple times during the semester. The Director and Retention Specialist then contact students to encourage class attendance and provide them with resources to be successful.

TimelyCare

Virtual Mental Health Support

The college has partnered with TimelyCare to provide virtual mental health support for all NACC students at no cost to them. TimelyCare is available through Canvas, the TimelyCare app, or timelycare.com/nacc and provides the following free services:

• TalkNow- 24/7 access to speak with a mental health professional
• Scheduled Counseling- Meet virtually with a licensed mental health professional
• Self-Care Content- View information about managing stress, coping with anxiety, healthy relationships, healthy eating and sleeping habits, etc.
• Basic Needs Support- Get connected to low or reduced-cost community resources

Students can access TimelyCare by downloading the TimelyCare app, clicking the TimelyCare icon in Canvas, or by visiting  https://timelycare.com/nacc. You can then start visits from any web-enabled device – smartphone, tablet, laptop, or desktop – anywhere in the United States. 

Log in using your A# @alabama.edu email address. You should use the same password that you created to log in to your MyNACC account. 

Success Seminars

Success Seminar videos are available online in the Center for College Success course in Canvas. 

Success Seminar Videos

• Mental Health and Self-Care in College
  Resources and helpful strategies for maintaining mental health and self-care while in college
• Best Practices for the Online Student
  Overview of effective habits and practices for students taking online classes
• Growth Mindset: Overcoming Obstacles & Staying Motivated
  Uplifting and positive video about how to develop a growth mindset
• Study Like a Pro
  Overview of various study strategies and note-taking methods specific to different content and learning styles
• Time Management Tips and Tricks
  Video explaining strategies for managing time and avoiding procrastination
• How to Beat Test Anxiety
  Overview of different relaxation methods and testing-taking strategies for maximum performance in testing situations
• Discovering Your Best Career Path
  The College and Career Planning Center provides resources and content to help students find a career that is right for them
• Today's Jobs Require Soft Skills
  Video explaining soft skills that employers expect from employees
• Disconnect to Reconnect
  Video explaining the impact of technology overuse and addiction pertaining to cell phones, social media, and video games and how to strike a healthy balance
• Financial Literacy: How to Manage Money
  Learn about finances and best practices for managing money

Tutoring Program

NACC tutors are available in person and online through Zoom during business hours Monday through Friday.

1. Schedule your tutoring session in AdvisorTrac by clicking the red Schedule a Tutoring Appointment option
2. Select the course that you would like to receive tutoring in, or choose "other"
3. Click the Search button
4. Choose a day and time
5. Select either In-Person or Online for your Meeting Type
6. Enter your phone number and notes about your appointment
7. Click Save

For ON-CAMPUS TUTORING appointments, simply show up for your appointment at the designated time and location.

• Students should attempt the assignment and have a product and/or questions prepared for the tutoring session.
• Tutors can assist students with problem-solving, proofreading/editing, study strategies, course navigation, etc.
• Tutors CANNOT help with quizzes and tests and CANNOT do assignments for students.

For ONLINE TUTORING appointments, log in to AdvisorTrac from your computer or smartphone a few minutes before your session.

• Your scheduled appointments will show on your AdvisorTrac Dashboard. 
• Click on the arrow icon to enter the online session. The icon may not appear until a few minutes before your appointment time.
• Once you click the icon, you will be taken to the tutor's Zoom Waiting Room where you will wait until the tutor “admits” you to the meeting.
• Cancel or reschedule your tutoring appointment if you are unable to attend.

Online tutoring is available "after hours" through Tutor.Com from 5 p.m. to 8 a.m. on weekdays and throughout the entire weekend.

1. Log in to Canvas and select the course in which you would like to receive tutoring assistance

2. Click the Tutor.Com link on the left navigation panel

3. Select either "Connect with a Tutor Now" or "Schedule a Session" 

4. To use the AI tools in Tutor.Com, select "Ask Leo" for an AI Chatbot or "Drop Off Your Work--AI Essay Review" to upload your essay and receive AI-generated feedback

Tutor Schedule

Tutor/Subject Availability

Additional Academic Resources

• Study Tool Kit: https://www.nacc.edu/about-nacc/college-offices/center-for-college-success/study-tool-kit
• Practice Tests- https://www.testprepreview.com/
• Academic Tips- https://www.academictips.org/
• Flashcards for Different Subjects and Tests- https://www.studystack.com/

Diagnostic Tools

Students should direct any questions concerning the diagnostic tools available to the Director of Developmental Studies. All diagnostic tools are free to students.

• Path to Progress Self-Assessment: This short self-assessment helps identify areas where students may need additional development or support. This tool assesses the following areas: study skills, time management, test anxiety, motivation and growth mindset, life responsibilities, resources and basic needs, mental health, career readiness, financial literacy, and online course readiness. 
• Learning Styles Inventory: This assessment provides students with a summary of how they learn best allowing the student to apply this information throughout their educational experience.